20+ Questions To Ask When You’re Evaluating an MDR Service Provider

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20+ Questions To Ask When You’re Evaluating an MDR Service Provider

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In the latest Managed Detection and Response (MDR) market Gartner guide, it is estimated that there are now over 200 MDR service providers globally. With so many MDR providers and variations of what they provide, many organizations are asking themselves, “What is true MDR and how do I select the right MDR service provider for my organization?”

The questions in this guide are applicable to any MDR provider regardless of the variation of MDR they deliver. This guide should serve to qualify or disqualify a potential MDR service provider from consideration in relation to their ability to deliver against your unique MDR requirements. Organizations considering an MDR service provider are encouraged to ask for customer references, visit in person or participate in virtual Security Operations Center tours, participate in demonstrations of delivery in real-world scenarios and poll peers as well as industry analysts for experiences with MDR provider satisfaction. 

Read this MDR service provider guide to learn:

  • The definition of Managed Detection and Response

  • The five recurring challenges and measurable components that MDR service providers should address

  • The top questions to help you qualify potential MDR service providers and why they matter

After reading this MDR service provider guide, you will understand what MDR is, what is the right MDR protection for your business, and how to choose an MDR service provider for your organization.

Related Resources

Meet the SOC

Video Meet the SOC eSentire MDR with 24/7 SOC-as-a-Service Given that a single successful attempt is all that

Managed Detection and Response

Data sheet / solution brief Managed Detection and Response Download Now Not all MDR is created equal. eSentire

ARE YOU EXPERIENCING A SECURITY INCIDENT OR HAVE YOU BEEN BREACHED?

Call 1-866-579-2200

Meet the SOC

Video

Meet the SOC

eSentire MDR with 24/7 SOC-as-a-Service

Given that a single successful attempt is all that a cybercriminal needs, your defenses must be foolproof. Therefore, it’s vital to have a dedicated SOC team at your disposal 24/7 who can spring into action without hesitation to manage active threats, efficiently manage escalations, and intervene to prevent further spread.

The eSentire Security Operations Center (SOC) offers comprehensive services that cover everything from initial triage to investigation and remediation actions. If needed, we also escalate to incident response teams or the Threat Response Unit (TRU).

Our 24/7 SOC Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.

Watch this video to get an inside view on how the 24/7 eSentire SOC operates to stop the most advanced cyberattacks before they disrupt your business.

Related Resources

20+ Questions To Ask When You’re Evaluating an MDR Service Provider

Guide 20+ Questions To Ask When You’re Evaluating an MDR Service Provider Download Now Set reCAPTCHA Site and

Managed Detection and Response

Data sheet / solution brief Managed Detection and Response Download Now Not all MDR is created equal. eSentire

ARE YOU EXPERIENCING A SECURITY INCIDENT OR HAVE YOU BEEN BREACHED?

Call 1-866-579-2200

Managed Detection and Response

Data sheet / solution brief

Managed Detection and Response

Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 2000+ organizations in 80+ countries, representing 35 industries from known and unknown cyber threats. Team eSentire’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.

With eSentire MDR, you get:

  • 24/7 Always-on Monitoring
  • 24/7 Live SOC Cyber Analyst Support
  • 24/7 Threat Hunting
  • 24/7 Threat Disruption and Containment Support
  • Mean Time to Contain: 15 minutes
  • Machine Learning XDR Cloud Platform
  • Multi-signal Coverage and Visibility
  • Automated Detections with Signatures, IOCs and IPs Security Network Effects
  • Detections mapped to MITRE ATT&CK Framework
  • 5 Machine Learning patents for threat detection and data transfer
  • Detection of unknown attacks using behavioral analytics
  • Rapid human-led investigations
  • Threat containment and remediation
  • Detailed escalations with analysis and security recommendations
  • eSentire Insight Portal access and real-time visualizations
  • Threat Advisories, Threat Research and Thought Leadership
  • Operational Reporting and Peer Coverage Comparisons
  • Named Cyber Risk Advisor
  • Business Reviews and Strategic Continuous Improvement planning


Read this data sheet to learn more about the eSentire Multi-Signal MDR difference and see why we are the Authority in Managed Detection and Response.

Related Resources

20+ Questions To Ask When You’re Evaluating an MDR Service Provider

Guide 20+ Questions To Ask When You’re Evaluating an MDR Service Provider Download Now Set reCAPTCHA Site and

Meet the SOC

Video Meet the SOC eSentire MDR with 24/7 SOC-as-a-Service Given that a single successful attempt is all that

ARE YOU EXPERIENCING A SECURITY INCIDENT OR HAVE YOU BEEN BREACHED?

Call 1-866-579-2200